Shipping
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When will I receive my order?
Depending upon your address, the delivery time may vary. On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery.
**During sales or promotional events, we do get a little busy and may require an additional two to three business days to deliver your order
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What if I'm not at home when my order arrives?
Once our delivery partner receives your order, they will dispatch it directly to your address. If you are unavailable when they arrive, don’t worry we will reach out to you again.
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Will I be charged for delivery?
Shipping charges are subjected to Promotions on the website/app.
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How do I track my order via My Account?
To track your order, just follow these simple steps:
- Sign in to your MaxFashion account.
- Click ‘My Account’.
- Select ‘Order History’.
- In the orders page, select ‘View Details’ for the order number you wish to track.
- Click on ‘Courier Tracking #’.
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Will all the products be shipped out together?
We try to ship all products of an order together. However, sometimes a few products of an order may get dispatched from different locations. If so, we might ship some products out first and ship the remaining in a separate shipment. We will notify you each time a shipment is dispatched and is out for delivery.
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Can I change my delivery address or mobile number once the order has been placed?
Sorry, at the moment that is not possible since the mobile number & delivery address would be passed to the respective warehouse. Nevertheless! You can always cancel the order before its packed & place a new order. No worries! There will be no cancellation charges.
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Do you deliver internationally?
Currently we don’t have international shipping. As long as the shipping address is within India, you can place an order with us.
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What delivery carriers do you use?
We use logistics services of Delhivery, Xpressbees ,Ecom Express, Fedex , Shipdelight & Bluedart. We will notify you the name of the partner delivering your order in advance.
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I need a copy of my invoice for my order placed with Maxfashion. How do I go about with it?
All our shipments are shipped along with the invoice. In case you still need another copy of it, please reach out to us so that we can email you a soft copy.
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The package I received was damaged?
We request you not to accept the package if it is tampered. Kindly contact us.
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