We understand that you may occasionally wish to return or exchange your purchases. We'll be happy to help you with the process. We do not accept: • Lingerie, undergarments, swimwear, and socks. • Fragrances, toiletries, cosmetics, beauty, and skincare products. • Watches, sunglasses, fashion jewellery and handbags. Please return or exchange your items in their original packaging, within 15 days of delivery. Double-check that you've included all the tags, accessories, promotional gifts, and warranty cards that came with your order. Please make sure the product is unwashed and unused.