Other Information

  • What happens to orders placed before April 26th?

    Any order placed before April 26th will be processed and delivered as usual. If you have products from Home Centre, Max or Lifestyle in your basket, please finish shopping them before April 26th.

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  • Can I place multi-basket orders after April 26th?

    No, if you’re shopping on the Max site after April 26th, you can only add Max products to your basket.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Max and Lifestyle.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Max or Lifestyle.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Max store.

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  • Do you run offers and promotions online?

    Yes. We regularly run offers, promotions and exclusive online sales on the MaxFashion website and apps. Check the site regularly for new offers, or sign up for our newsletter to get all the latest deals delivered to your inbox.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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