We value our customers and so offer guarantees on our products.

If you decide to exchange the product you've bought, please bring it to our store within 15 days. Our Customer Relations Associates will be happy to help you find a replacement. You must, however, hand over the original receipt when you do so.

A Credit Note will be issued for the value of the product you're exchanging. This can be used in any Max store across the country within 3 months of the date of issue.

Please note that our exchange policy excludes the following:
- Altered garments.
- Used merchandise.
- Undergarments and socks.
- Discounted merchandise.